FAQs

Before You Arrive - FAQs & Helpful Info

Reservations & Check-In

Do I need a reservation?

Reservations are required for cottages and recommended for campsites, especially during peak season.

Do I need a reservation?

Reservations are required for cottages. Members are able to camp spontaneously without reservations unless it's a designated holiday, which then requires reservations.

What time is check-in and check-out?

Check-in: 1 PM for campsites / 3 PM for cottages.
Check-out: 11 AM for all accommodations.

Can I check in early or check out late?

Yes, if available. Contact guest services to request.

Is there a minimum stay requirement?

Minimum night requirements may apply on weekends, holidays, or peak periods.

Do you require a deposit?

Yes - a refundable deposit or payment is taken when booking.

What is your cancellation policy?

Policies vary by season and accommodation type; please refer to your confirmation email.

Accommodations & Amenities

What types of accommodations do you offer?

Cottages, lake-view villas, full-hookup RV sites, and tent-camping sites.

What types of accommodations do you offer?

Cottages, lake-view villas, full-hookup RV sites, and tent-camping sites.

Are cottages fully furnished?

Yes - linens, kitchen essentials, and basic amenities are included.

Do campsites have fire rings and picnic tables?

Yes - each camping site includes a fire ring and picnic table.

Are restrooms and showers available for campers?

Yes - we offer clean, convenient bathhouse facilities.

Is Wi-Fi available?

Complimentary Wi-Fi is available in select common areas and accommodations.

Are pets allowed?

Pets are welcome in designated camping areas. Restrictions apply for cottages.

Activities & Recreation

What activities are included with my stay?

Beach access, pool, playgrounds, lakeside recreation, seasonal activities, and more.

What activities are included with my stay?

Beach access, pool, playgrounds, lakeside recreation, seasonal activities, and more.

Do you have a pool and hot tub?

Yes - we offer a heated pool and hot tub (seasonal).

Can I fish on the property?

Yes - fishing is allowed in Lake Walden. State regulations apply.

Do you offer boat rentals?

Yes - kayaks, paddle boats, and select watercraft rentals are available seasonally.

Are there hiking or nature trails?

Yes - scenic walking and nature trails are available throughout the property.

Is there a kids’ activity program?

Yes - we offer planned family activities, crafts, games, and seasonal events.

Membership & Access

Is membership required to stay?

Some resort amenities and stays require membership. Limited visitor access may be available.

Is membership required to stay?

Some resort amenities and stays require membership. Limited visitor access may be available.

What are the benefits of membership?

Exclusive resort access, priority reservations, member events, and discounted stays.

Can I bring guests with my membership?

Yes - guest privileges vary by membership type.

Are corporate or group memberships available?

Yes - please inquire for details.

Policies & General Info

Are golf carts and motorized scooters allowed?

Yes - with registration. Personal mobility devices are welcome.

Are golf carts and motorized scooters allowed?

Yes - with registration. Personal mobility devices are welcome.

Is quiet time enforced?

Yes - quiet hours ensure a peaceful environment for all guests.

Can I bring my own firewood?

For safety and environmental protection, local firewood rules apply - check with the office.

Do you allow alcohol on the property?

Yes - responsible consumption is permitted at campsites and cottages. No glass containers on the beach.

Is smoking allowed?

Smoking is allowed in designated outdoor areas only.

What happens in case of bad weather?

All activities are weather-dependent; updates will be communicated by staff.

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